|About Us Optical-Disc Supplies Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Optical-Disc Supplies Ltd
2 Kings Road London Colney Herts AL2 1EN UK Mainland (Excl.Highlands)
Phone: 0208 123 1909
Email: order [at] abacom [dot] co [dot] uk
VAT Registration 158 1227 15
|Making A Purchase Making a purchase or requesting a quotation could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. For your fist order, we may need to contact you for further ID verification for larger orders.
We accept all types of cards except American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling You have a choice of either parcel or Pallet courier. We recommend pallet courier for the more fragile goods like CD jewel cases.|
The rates quoted are for UK MAINLAND including all Scottish Lowlands and Highlands and all of WALES.
This EXCLUDES the following area;
1) ISLE OF WIGHT
2) The Scottish REMOTE ISLANDS
For any of the exclude areas, plse check for current rates.
|Delivery Schedule As this is a TRADE WEBSITE we normally expect to deliver to an address where it is attended during normal business hours whereby the goods will be signed for upon delivery. However if this is problem, you should first get in touch by email BEFORE PLACING YOUR ORDER whereby we can arrange for the goods to be sent to your work address. Further proof of payment card ownership and ID might be required.|
**** IN ALL INSTANCE, EMAIL ENQUIRY WOULD BE THE PREFERED OPTION ***
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Unio,, STANDARD RATE VAT at the prevailing rate will be added.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We are a trade only supplier. We do not deal with the general public therefore you will be treated as a trader, not a consumer. Please refer to our Terms & Condition Button on the Bottom Left of the page of the page for more detail.|
|Reaching Us f you need to reach us, please email us using the link on the store page, alternatively, you can call on 0208-123-1909 (International +44 208-123-1909))|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Pleaser refer to our Terms and Conditons Button on the Bottom Left of the page for details of our Return Policy.|
|Remittance Terms All new orders are on prepayment terms only.|